Getting Started
Discover how our processes work — from consultation and curation to set up and servicing — and how they can be tailored for your business, big or small.

Consultation
Getting started with us is simple and collaborative. Every partnership begins with a consultation — a chance for us to understand your business needs, goals, and the unique coffee experience you want to create.

Curating Coffee Beans, State-of-the-art Equipment
Following the initial consultation, we move into coffee curation. Whether you're looking for a bespoke roast or prefer to choose from our range of mainstay beans, experience it all firsthand with a guided cupping session, where you can explore the full spectrum of our offerings, understand the nuances behind each profile, and select the coffees that best suit your customers or team.
Once the coffee selection is underway, we’ll take you through our machine showroom — a hands-on experience where you can explore the full range of state-of-the-art coffee equipment we carry, each with its own unique capabilities and capacities.
Read our full catalogue here.

Training and Tech Support
With your selections in place, we’ll ensure your team is fully set up for success.
Our end-to-end technical support covers everything, from pre-installation planning and machine training to on-site installation and preventative maintenance training — ensuring your coffee program runs smoothly and sustainably over time.